Last Updated: November 16, 2025
This Carrier Agreement ("Agreement") is entered into between MapleHaul Logistics Inc. ("Carrier," "we," "us," or "MapleHaul") and the shipper or consignor ("Shipper," "you," or "your") who engages our transportation services.
Carrier agrees to provide freight transportation services as requested by Shipper, subject to the terms and conditions of this Agreement. Services include but are not limited to: Full Truckload (FTL), Less Than Truckload (LTL), expedited freight, temperature-controlled transport, cross-border shipping, and related logistics services.
Shipper agrees to:
Carrier agrees to:
Freight charges are based on quoted rates or published tariffs. Rates include standard pickup and delivery services but may not include accessorial charges such as:
Shipper will be billed for actual weight or dimensional weight, whichever is greater. Carrier reserves the right to reweigh shipments and adjust charges accordingly.
Payment terms are Net 30 days for approved accounts. New customers or those without approved credit must pay in advance. Late payments are subject to interest charges at the rate of 2% per month (24% annual percentage rate). Carrier reserves the right to suspend services for accounts with outstanding balances.
Carrier's liability is limited as follows, subject to applicable law:
Carrier maintains $2,000,000 CAD per load in cargo insurance. Additional insurance coverage may be purchased through Carrier or third-party insurers.
Claims for loss, damage, or delay must be filed in writing within 9 months of delivery date (or expected delivery date for lost shipments). Claims must include:
Carrier will investigate claims and respond within 30 days. Claims not filed within the specified timeframe will be denied. Filing a claim does not relieve Shipper of payment obligations for transportation charges.
Delivery is complete when freight is released to the consignee or designated representative at the delivery address. Consignee must inspect freight upon delivery and note any visible damage or shortages on the delivery receipt. Failure to note exceptions constitutes acceptance of freight in good order.
If consignee refuses delivery or is unavailable, Carrier may store freight at Shipper's expense and risk. Storage charges will apply after the first 24 hours.
Shipper must identify and declare all hazardous materials in compliance with Transportation of Dangerous Goods (TDG) regulations in Canada and Hazardous Materials Regulations (HMR) in the United States. Shipper must provide:
Failure to properly declare hazardous materials may result in fines, penalties, and liability for all damages. Shipper indemnifies Carrier for all costs arising from undeclared hazardous materials.
For refrigerated or heated shipments, Shipper must specify required temperature range. Carrier will make reasonable efforts to maintain specified temperatures but does not guarantee exact temperatures due to variables including ambient conditions, door openings, and product characteristics. Temperature logs will be provided upon request.
Carrier has a lien on all freight for charges including transportation, storage, detention, and other fees. If charges remain unpaid for 30 days after delivery, Carrier may sell freight at public auction to satisfy the debt, with any surplus returned to Shipper after deducting charges and sale expenses.
Shipper agrees to indemnify and hold harmless Carrier from all claims, damages, losses, and expenses arising from:
Neither party is liable for delays or failure to perform due to circumstances beyond reasonable control, including but not limited to: acts of God, weather conditions, natural disasters, strikes, civil unrest, government actions, customs delays, equipment failures, or traffic congestion.
Any disputes arising from this Agreement shall be resolved through good-faith negotiation. If resolution cannot be achieved, disputes shall be settled through binding arbitration in Vancouver, British Columbia under the Arbitration Act (British Columbia).
This Agreement is governed by the laws of the Province of British Columbia and federal laws of Canada, including but not limited to the Motor Vehicle Transport Act and regulations thereunder. For US shipments, applicable US federal motor carrier regulations also apply.
This Agreement constitutes the entire agreement between the parties and supersedes all prior negotiations, representations, or agreements. This Agreement may only be modified in writing signed by both parties.
For questions about this Carrier Agreement, contact:
MapleHaul Logistics Inc.
1250 Marine Drive, Suite 300
Vancouver, British Columbia V7P 1T5
Phone: +1 (604) 555-7890
Email: [email protected]